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Frequently Asked Questions

What is Creditsms? 

Creditsms is a credit comparison platform in Kenya that helps individuals compare and choose the best loan options based on their financial needs and repayment capabilities. 

What are the age criteria to apply for a loan through Creditsms? 

You must be at least 23 years old to apply for a loan through Creditsms. 

Is a steady income required to apply for a loan? 

Yes, having a steady income is vital for ensuring regular repayments and increasing your chances of loan approval. 

Can non-Kenyan residents apply for a loan through Creditsms? 

No, Creditsms services are exclusively available to Kenyan residents. 

Why is a working phone number necessary? 

A working phone number is essential for communication throughout the loan application and approval process. 

What identification is required to complete a loan application? 

A national ID is mandatory to complete the loan application process on Creditsms. 

How can I calculate my monthly payments and total loan repayment amount? 

To provide you with an example loan calculation, let's say you borrow 10,000 KES for half a year with the Annual Percentage Rate (APR) of 365%. In this case, your monthly payment would be around 3,818 KES, and the total loan repayment amount would be 22,905 KES. 

How do I compare loans on Creditsms? 

You can compare loans by entering your loan amount, preferred repayment period, and reviewing the options based on interest rates, repayment terms, and other factors provided by different lenders. 

What should I do if I have issues with my loan application? 

If you encounter any issues with your loan application, you can contact Creditsms customer support for assistance. Make sure you have your application details ready for a quicker resolution. 

How can I ensure that my loan application is successful? 

To increase the chances of your loan application being successful, ensure that you meet all the eligibility criteria, have a steady income, provide accurate information, and maintain a good credit history. 

If you have any other questions or need further assistance, please contact our customer support team. We're here to help!