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Frequently Asked Questions

What is Creditsms?

Creditsms is a loan comparison platform that helps you compare loan options from various financial institutions in Malaysia to make informed decisions.

Is Creditsms a lender?

No, Creditsms is not a lender. We provide information and comparisons for loans, but we do not offer loans ourselves.

How does Creditsms work?

We gather loan details from multiple financial institutions and present them in an easy-to-compare format, helping you find options that suit your needs.

Is there a fee to use Creditsms?

No, our services are completely free for users. You can compare loan options without any charges.

How accurate is the information provided?

We strive to keep our information up-to-date, but we recommend contacting the loan provider directly for the most accurate and current details.

Will using Creditsms affect my credit score?

No, browsing and comparing loans on Creditsms will not impact your credit score. Your score may only be affected when you apply for a loan and the lender performs a credit check.

Can I apply for a loan through Creditsms?

We do not handle loan applications directly. However, we link you to the lender's website, where you can apply for your chosen loan.

Is my personal information safe with Creditsms?

Yes, we prioritize user privacy. Please refer to our Privacy Policy to understand how we protect and manage your personal information.

Can I apply at any time of the day? 

Yes, you can apply for loans at any time, providing convenience beyond traditional banking hours. 

What should I do if I have issues or questions?

If you need assistance or have questions, you can contact our support team at info@creditsms.com for further help.