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Frequently Asked Questions

1. What is CreditSMS?

CreditSMS is a loan comparison platform that helps users in South Africa compare personal loan options from various financial institutions. We provide a simple way to find the best loan based on your financial needs.

2. How does CreditSMS work?

CreditSMS gathers loan information from multiple lenders and presents it in an easy-to-compare format. You can view different loan offers, including interest rates, repayment terms, and fees, to make an informed decision.

3. Do I need to pay to use CreditSMS?

No, using CreditSMS is completely free. We do not charge users for accessing our loan comparison services.

4. Can I apply for a loan directly through CreditSMS?

No, CreditSMS does not process loan applications. We provide a comparison of loan options. Once you find a suitable loan, you will be redirected to the lender’s website to complete your application.

5. What information do I need to provide to use CreditSMS?

You need to provide basic information such as your desired loan amount, income, and repayment period to get personalized loan offers. The more accurate the information, the better the loan matches you'll receive.

6. Is my personal information safe with CreditSMS?

Yes, we take your privacy seriously. Any information you provide is securely handled according to our Privacy Policy. We do not share your personal details without your consent.

7. What types of loans can I compare on CreditSMS?

You can compare various types of personal loans, including unsecured loans, debt consolidation loans, and short-term loans offered by lenders in South Africa.

8. Can I use CreditSMS if I have a bad credit score?

Yes, you can use CreditSMS even if you have a less-than-perfect credit score. Some lenders specialize in providing loans to individuals with bad credit, and we include these options in our comparisons.

9. How accurate are the loan offers on CreditSMS?

We strive to ensure that all loan information is up-to-date and accurate. However, final loan terms, including interest rates and fees, are determined by the lenders and may vary based on your application and creditworthiness.

10. Who can I contact for support or more information?

If you have any questions or need assistance, you can contact our customer support team at info@creditsms.com. We are here to help you with any concerns related to our platform.